Last updated: [25/12/2025]

This Shipping Policy applies to services provided by Phoneli (“Company”, “we”, “our”, “us”).

1. No Physical Shipping
Phoneli does not ship any physical products.
There is no courier, delivery, or logistics service involved.
We do not deliver phones, accessories, documents, or repair items.

2. Nature of Service Delivery
Phoneli provides digital claim support services only.
All services are delivered through:
Website
WhatsApp
Email
Phone communication
No physical delivery is required to access or use our services.

3. Pickup & Repair Clarification
Phoneli does not provide pickup services.
Phoneli does not repair devices.
Phoneli does not replace devices.
Customers are responsible for arranging phone repairs on their own at any service center of their choice.

4. Documents & Communication
Any communication, confirmation, or service updates are shared digitally.
Customers may be asked to submit images, videos, or documents digitally for verification purposes.

5. Shipping Charges
Since no physical shipping is involved, no shipping charges apply.

6. Changes to This Policy
Phoneli reserves the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page with an updated date.

7. Contact Information
For any questions related to this Shipping Policy, please contact:
Phoneli
📧 Email: [Support@phoneli.com]
📞 Phone: [9005893581]